Return & Refund Policy

Last updated: 15.10.2025

We want you to love your purchase from baitbaitk.store. If something isn’t right, we’re here to help.

1) Eligibility window

Returns: within 14 days of delivery.

Report damaged/defective items: within 48 hours of delivery (with photos/videos).

Exchanges: within 14 days, subject to stock availability.

Items must be unused, in original packaging, with all tags/accessories and a valid order number.

2) Non-returnable items

For hygiene and safety reasons, the following cannot be returned unless defective on arrival:

Used drinkware/food-contact items (e.g., cups, straws, mate accessories)

Custom/engraved or personalized products

Clearance/“Final Sale” items

Gift cards & downloadable products

3) Damaged, defective, or wrong item

If your order arrives damaged, defective, or not as described:

Contact us within 48 hours:

Email : Info@baitbaitk.store
WhatsApp : +96170080513

only 3 days replacement if there is issue in the item .