Quick answers about ordering from Bait Baitk: delivery across Lebanon, payment, exchanges and our services.
Do you deliver everywhere in Lebanon?
Yes. Bait Baitk delivers to all areas of Lebanon for a flat delivery fee of $5 per order. Orders usually arrive within 2 to 3 days.
Is there an extra fee for cash on delivery?
Cash on delivery adds nothing on top of the flat $5 delivery charge: your total is the price of your products plus $5.
Which payment methods do you accept?
You can pay cash on delivery or with Whish Pay. All prices on the website are in US dollars.
Can I exchange a product?
Yes. You can request an exchange within 7 days of delivery if the item is unused, in its original condition and, where applicable, in its original packaging. If the exchange is because you changed your mind, the delivery costs are on the customer. We do not offer cash refunds. Read the full Exchange and Return Policy.
What if my order arrives damaged or wrong?
Contact us within 3 days of delivery and send a clear photo or video of the problem. Once verified, we replace the item at no additional cost to you.
How do I place an order?
Add products to your cart and check out on the website, or message us on WhatsApp at +961 70 080 513 with the product name or link and we will complete the order for you.
Where is Bait Baitk based?
Bait Baitk is a Lebanese homeware and kitchen store based in Daher El Ahmar, Lebanon, delivering across the whole country. Our official website is baitbaitk.store.
What products do you sell?
Homeware for everyday life and hosting: coffee, tea and mate, serving and dining, kitchen tools, cookware and bakeware, storage and organization, small electrical appliances, home decor and gifts.
Do you sell mate cups, bombillas and thermoses?
Yes. Mate is one of our biggest sections: mate cups in different materials and designs, bombillas, thermoses and complete mate sets. See our mate thermos buying guide.
Do you offer custom engraving?
Yes. We offer custom laser engraving on selected products — names, dates, short phrases or designs — for personal gifts, occasions and branded pieces. Message us on WhatsApp at +961 70 080 513 to arrange it.
Can you help me choose a gift?
Yes. Browse our gifts and holidays and occasions sections, or send us your budget and occasion on WhatsApp and we will suggest options.
